Internship Training · Specialization
Computer Maintenance Internship
Inspect, maintain, repair and upgrade computers in a real workshop, school or office IT unit — and document every job.
Work under a technician's supervision on real equipment: preventive maintenance, fault diagnosis, upgrades, operating-system installation and data backup, all recorded in professional service records.
Entry requirements
- Completion of the Rescue Academy Computer Maintenance program (Beginner level or above), or a passed practical skills check
- Completion of the Workplace Readiness level
Prerequisite skills
- Identify internal components and work with ESD precautions
- Install Windows and drivers
- Follow a diagnostic checklist
Learning objectives
- Carry out preventive maintenance safely on a schedule
- Diagnose and repair common hardware and software faults
- Perform upgrades and data backup without data loss
- Document every job in a service record
Competencies you will develop
Electrical and ESD safetyFault diagnosisHardware upgradesOS installation and driversBackup and recoveryService documentationCustomer communication
Internship modules
Weekly plan
| Week | Module | Focus |
|---|---|---|
| Week 1 | Workshop Safety and Hardware Inspection | Workshop induction |
| Week 2 | Workshop Safety and Hardware Inspection | Inspection and register |
| Week 3 | Preventive Maintenance in Local Conditions | Cleaning and cooling |
| Week 4 | Preventive Maintenance in Local Conditions | Power protection and schedules |
| Week 5 | Fault Diagnosis and Repair | Hardware faults |
| Week 6 | Fault Diagnosis and Repair | Software faults |
| Week 7 | Upgrades, Installation and Backup | Backup and upgrades |
| Week 8 | Upgrades, Installation and Backup | Installation and handover |
Final internship project
Site Maintenance and Repair Portfolio
Deliver the maintained site: a condition register, maintenance schedule, completed service records and a final observed repair assessed by your supervisor.
Deliverables
- Equipment condition register (before and after)
- Site maintenance schedule
- At least 15 service records
- Observed practical repair assessment
How you are evaluated
| Criterion | Weight |
|---|---|
| Safe working practice | 20% |
| Quality of diagnosis and repair | 30% |
| Documentation and service records | 20% |
| Professional conduct and communication | 15% |
| Internship report and reflection | 15% |
Internship report
8–12 pages plus appendices, submitted as PDF within one week of the placement ending.
- Summary
- The host organisation and your role
- Work completed, with evidence
- Maintenance schedule and service statistics
- Challenges and how you handled them
- Skills developed and reflection
- Recommendations to the host organisation
Portfolio evidence
- Before/after photos of serviced equipment (no personal data visible)
- Anonymised service records
- Maintenance schedule
- Supervisor's evaluation
Expected professional outcomes
- Work as a junior IT support or repair technician under supervision
- Run a preventive-maintenance programme for a small site
Outcomes describe skills practised during the internship. Rescue Academy does not guarantee employment.
Choose the Computer Maintenance Internship
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