Introduction to Artificial Intelligence (for Business Use)

This program is about using AI tools productively in everyday business tasks — not building or training AI models. If you want the technical side of AI, see the separate Artificial Intelligence program; this one is entirely about practical application.

• What today's AI tools are good at: Drafting text, summarizing documents, brainstorming ideas, and answering questions quickly.
• What they're not reliable for: Guaranteed factual accuracy — always verify important facts, figures, or claims before using AI output professionally.
• Prompting basics: Being specific about the task, audience, tone, and format gets far better results than a vague request.
• Human review is essential: Treat AI output as a strong first draft, not a finished, ready-to-send product.

Practical Skill: Try the same request to an AI tool (like ChatGPT or Gemini) twice — once vague, once specific — and compare the quality of the two results.

=== VAGUE PROMPT ==="Write something about our business." === SPECIFIC PROMPT ==="Write a 3-sentence Facebook post announcing that [Business Name] now delivers within Juba. Friendly, upbeat tone. Include a call to action to message us to order." === WHY SPECIFIC WORKS BETTER ===  Vague prompts force the AI to guess your intent — specific  prompts (audience, tone, length, purpose) give it what it  needs to produce something close to what you actually want  on the first try. Now try your own vague vs specific version:Vague: __________________________________________________Specific: _______________________________________________