Privacy Notice

Who we are

Rescue Academy is a training academy in Juba, South Sudan. We are responsible for the personal details described on this page. You can contact us on WhatsApp at +211926196668 or by email at rescueacademy26@gmail.com.

What we collect

When you register for a programme (the registration form), we collect:

• the programme, level, learning mode (online or in person) and internship specialization you choose;
• your full name and WhatsApp number;
• your email address and a message, if you choose to give them;
• the date and time you registered, and a scrambled, one-way code made from your internet (IP) address. We use this code only to stop automated spam and repeated submissions. It cannot be turned back into your IP address.

When you become a student, we also keep your student number, your classes and enrolment details, the fees agreed with you and the payments you make. Payments are made directly to the Academy. This website never asks for card or mobile-money details.

If you have an account (students and staff), we keep your sign-in email or student number and your password. Passwords are stored only in a scrambled form that cannot be read back, not even by us.

Browsing the website does not require you to give us anything. The free courses and lessons can be read without an account.

Why we use it

• to process your registration and contact you about it;
• to enrol you, organise your classes and keep your academic record;
• to record fees and payments and issue receipts;
• to keep the website and your account secure.

We do not sell your details, and we do not use them for advertising.

Who can see your details

• Academy staff, each limited to what their job needs: the registrar sees registrations and student records, the finance team sees fees and payments, and instructors see only the names and student numbers of the students in their own classes.
• You, if you are a student: your own records in My Class.
• Our hosting provider, Cloudflare, which runs this website and stores its database on our behalf. Its servers may be outside South Sudan.

We do not share your details with anyone else unless the law requires it.

How long we keep it

• Registrations that never lead to enrolment: your name, phone number, email and message are removed automatically after 24 months. We keep only the programme, dates and status, without anything that identifies you, for statistics.
• The scrambled IP code: removed automatically after 90 days.
• Student, enrolment and payment records: payment and fee records, and your contact details, are kept for 7 years after your last enrolment ends. A short record that you studied with us (your name, student number, programme, level, dates and certificate) is kept permanently so we can confirm your certificate if you or an employer ask.
• Sign-in sessions: they expire on their own and are deleted within 30 days after that.

Cookies and storage on your device

• A sign-in cookie, only when you sign in as a student or staff member. It keeps you signed in and is removed when you sign out or when it expires.
• Your light or dark mode choice, saved in your browser so the site remembers it.
• An offline copy of pages you visit, kept by your browser so the site loads faster and works on a weak connection.

We use no advertising or tracking cookies, and the website loads no scripts from other companies.

Your choices

You can ask us at any time to:

• tell you what details we hold about you;
• correct details that are wrong;
• withdraw your registration and delete your details. If you have already enrolled or paid, we may need to keep the records described above.

Send your request on WhatsApp to +211926196668 or by email to rescueacademy26@gmail.com. Tell us your name and, if you have one, your registration reference or student number. We may ask you to confirm who you are before we share or change anything.

Changes to this notice

If we change how we use personal details, we will update this page and the date at the top.