AI for Business & Productivity

Level 1 of 2

Beginner Level

Prerequisites

Basic computer and smartphone use, email and web browsing. No technical background is needed.

Duration

4 weeks · 52 guided hours · 5 modules. Taught live by an instructor — online or in person.

By the end of this level you can

  • Choose suitable AI tools for everyday business tasks and use them with clear prompts
  • Use AI to draft customer replies, summaries, procedures and marketing content
  • Build reusable prompt templates and simple time-saving routines
  • Check AI outputs for accuracy, tone and suitability before use
  • Protect customer and business data and use AI honestly

Modules

  1. 1Module 1 · 10 h · 3 lessons · free taster lessonAI at Work: Getting Started
  2. 2Module 2 · 11 h · 3 lessons · free taster lessonAI for Customer Service and Operations
  3. 3Module 3 · 10 h · 3 lessons · free taster lessonAI for Marketing Content and Design
  4. 4Module 4 · 11 h · 3 lessons · free taster lessonAutomating Everyday Work with AI
  5. 5Module 5 · 10 h · 3 lessons · free taster lessonResponsible AI at Work
  6. Free course quizQuick Quiz — AI for Business Basics

Beginner level project

AI Productivity Kit for a Small Business

Create a practical AI kit for a real or realistic small business in Juba — a shop, salon, school or NGO office — with tested prompt templates for its most time-consuming tasks and simple rules for safe use.

Deliverables

  • A list of the business's ten most time-consuming tasks with an AI suitability rating
  • At least six tested prompt templates with example outputs and checking notes
  • A one-page 'how we use AI safely' guide for staff
  • A before-and-after estimate of time saved for two tasks

Assessed on

  • Templates solve real tasks and produce usable outputs after light editing
  • Every example output was checked and corrected where needed
  • The guide covers privacy, accuracy and honesty clearly
  • Time estimates are realistic and include checking time

All levels are taught live by an instructor — online or in person — see registration options.