AI for Business & Productivity

Level 2 of 2

Intermediate Level

Prerequisites

AI for Business Beginner level, or equivalent confident use of AI assistants with prompt templates and safe-use habits. Basic spreadsheet skills.

Duration

8 weeks · 90 guided hours · 6 modules. Taught live by an instructor — online or in person.

By the end of this level you can

  • Use AI to support business analysis, research and reporting with verification
  • Design multi-step AI-assisted workflows with checks and no-code automation
  • Plan customer-facing AI such as chatbots with clear scope and escalation
  • Evaluate AI tools on cost, value and risk for a business
  • Lead AI adoption in a small organisation with a policy, training and impact measurement

Modules

  1. 1Module 1 · 15 h · 3 lessonsAI for Business Analysis and Research
  2. 2Module 2 · 16 h · 3 lessonsDesigning AI-Assisted Workflows
  3. 3Module 3 · 15 h · 3 lessonsAI for Customer Engagement
  4. 4Module 4 · 13 h · 3 lessonsChoosing and Evaluating AI Tools
  5. 5Module 5 · 13 h · 3 lessonsLeading AI Adoption in Small Organisations
  6. 6Module 6 · 18 h · 3 lessonsAI Adoption Project

Intermediate level project

AI Adoption Plan and Pilot for a Small Organisation

Plan and pilot AI adoption for a real or realistic small organisation: redesign two workflows with AI support, test them for two weeks, measure the effect and present an adoption plan with a policy and training to its leadership.

Deliverables

  • Workflow maps (before and after) for two processes with AI steps and human checks
  • Pilot results: time, quality and cost measured against a baseline
  • A one-page AI use policy and a staff training plan
  • A presentation with costs in USD and SSP and a scale, adjust or stop recommendation

Assessed on

  • Workflows include clear human checkpoints and data protection
  • Measurements are realistic, include checking time and compare with a baseline
  • The policy and training fit the organisation's size and needs
  • The recommendation follows from the evidence

All levels are taught live by an instructor — online or in person — see registration options.