Digital Marketing & Social Media Management · Intermediate level

Intermediate level · Module 1: Market Research, Personas and Campaign Strategy · Lesson 2 of 3

Positioning and Value Proposition

Decide how the client should stand out and express it clearly.

In this lesson you will

  • Write a value proposition
  • Match messages to persona needs and objections

Key concepts

positioningvalue propositiondifferentiatorobjection handling

The lesson

Positioning is the place a business wants to hold in customers' minds compared with competitors: the fastest delivery in Juba, the most affordable school uniforms, the most reliable phone repairs.

A value proposition states who the business serves, the problem it solves and why it is better: 'Fresh lunch delivered to Juba offices in 30 minutes, ordered on WhatsApp.'

Key messages turn the proposition into a few short statements, each addressing a customer need found in your research.

Step by step

  1. Review the research insights.
  2. Draft a positioning statement.
  3. Write the value proposition in one sentence.
  4. Write three key messages backed by evidence.

Practice activity

Write a value proposition and three key messages for your client, each addressing a customer need or objection from your research.

Expected result: An evidence-based value proposition and messages.

Check your understanding

  1. What three questions does positioning answer?

    Show answer

    Who it is for, what benefit it offers, and why choose it over alternatives.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.