Data Science · Advanced level

Advanced level · Module 4: Text Data and Open-Ended Responses · Lesson 2 of 4

Coding Responses Systematically

Build a coding frame and apply it consistently, checking agreement between coders.

In this lesson you will

  • Develop a coding frame from the data
  • Apply codes consistently and measure agreement

Key concepts

coding frameinductive and deductive codesdouble codinginter-coder agreement

The lesson

A coding frame lists categories with definitions and examples, such as 'payment delay', 'amount too low', 'distribution site safety'. Build it from the programme's questions and from reading a sample of responses.

Apply codes consistently. Have two people code the same sample and compare: disagreements reveal unclear definitions.

Report how many responses mention each code, with anonymised example quotes that illustrate them.

Step by step

  1. Read 100 responses and draft codes.
  2. Write definitions and examples.
  3. Double-code a sample and compare.
  4. Revise the frame.

Practice activity

Code the feedback sample with a tested coding frame.

Expected result: A coding frame, agreement results and counts per code.

Check your understanding

  1. What does a coding frame contain?

    Show answer

    Categories with definitions and examples.

  2. Why double-code a sample?

    Show answer

    To check consistency and clarify definitions.

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