E-Commerce & Online Business · Beginner level

Beginner level · Module 5: E-Commerce Platforms · Lesson 1 of 3

WhatsApp Business Catalogue

Sell from a mobile storefront inside WhatsApp.

In this lesson you will

  • Build a catalogue
  • Use carts, links and quick replies

Key concepts

cataloguecartcatalogue linksquick replies and labels

The lesson

The WhatsApp Business catalogue showcases products and services in a mobile storefront; customers can add items to a cart and send it as an order.

Share catalogue links in posts and chats, and use quick replies and labels to manage orders.

Keep catalogue prices and stock up to date.

Step by step

  1. Add ten items to the catalogue.
  2. Test the cart.
  3. Share a catalogue link.
  4. Set labels for orders.

Practice activity

Build the shop's WhatsApp catalogue.

Expected result: A complete catalogue that accepts cart orders.

Check your understanding

  1. What can customers send from the catalogue?

    Show answer

    A cart as an order.

  2. Why keep the catalogue updated?

    Show answer

    So prices and stock are accurate.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.