Computer Networking Internship · Module 3 of 4 · 2 weeks
Troubleshooting and Support
Resolve real connectivity problems.
Workplace scenario
Teachers report slow internet and some laptops cannot get an IP address.
Weekly activities
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Week 5
Diagnosis
- Use a layered troubleshooting method
- Check DHCP, DNS and cabling
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Week 6
Resolution
- Fix issues and record root causes
- Follow up with users
Practical assignments
- Resolve at least 8 support tickets with root causes recorded
Supervisor-guided tasks
- Review diagnoses before changes
- Confirm resolution with users
Supervised internship work. Choose this specialization when you register.