Computer Maintenance · Intermediate level

Intermediate level · Module 5 of 6 · 13 guided hours

Mobile Devices and Other Operating Systems

Support smartphones and tablets, and use Linux and other systems for diagnosis and rescue.

Learning objectives

  • Troubleshoot common smartphone problems
  • Use a Linux live USB for diagnosis and data rescue
  • Support users of macOS and ChromeOS at a basic level

Topics

  • phone storage and battery
  • app and account problems
  • phone backups
  • Linux live USB
  • data rescue
  • macOS and ChromeOS basics

Lessons

  1. Lesson 1 Smartphone Troubleshooting

    Fix frequent phone and tablet problems.

    storage managementbattery healthapp problemsbackups and accounts

  2. Lesson 2 Linux Live USB for Rescue

    Use a Linux live USB to diagnose computers and rescue files.

    live USBbooting from USBmounting drivescopying data

  3. Lesson 3 macOS and ChromeOS Basics

    Help users of other systems with common tasks.

    macOS settings and updatesTime MachineChromeOS updates and powerwashknowing your limits

Practical activity

Fix common phone problems on test devices and use a Linux live USB to copy files from a computer whose Windows will not start.

Expected outcomes

  • Broader device support skills
  • A safe data-rescue technique

Assessment

Phone troubleshooting and data-rescue practical assessed.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.