Office Administration & Digital Productivity · Intermediate level

Intermediate level · Module 2: Records Management and Confidentiality · Lesson 1 of 3

The Records Life Cycle and Classification

Understand how records are created, used, stored and disposed of.

In this lesson you will

  • Describe the records life cycle
  • Classify records by function and sensitivity

Key concepts

records life cycleactive and inactive recordsclassificationsensitivity levels

The lesson

Records pass through creation, active use, inactive storage and finally disposal or permanent archiving.

Classify records by function (finance, HR, programmes) and by sensitivity — public, internal, confidential — so the right controls apply.

Inactive records move to archive storage, clearly labelled with contents and dates.

Step by step

  1. List the office's main record types.
  2. Assign function and sensitivity.
  3. Identify active and inactive records.
  4. Label an archive box or folder.

Practice activity

Draft the records classification for the office.

Expected result: A classification of record types by function and sensitivity.

Check your understanding

  1. Name the stages of the records life cycle.

    Show answer

    Creation, active use, inactive storage, and disposal or archiving.

  2. Give three sensitivity levels.

    Show answer

    Public, internal and confidential.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.