Office Administration & Digital Productivity · Intermediate level

Intermediate level · Module 3: Supplies, Vendors and Office Budgets · Lesson 2 of 3

Quotations and Vendor Management

Buy at the best overall value and manage suppliers' performance.

In this lesson you will

  • Compare quotations on total cost and service
  • Monitor vendor performance

Key concepts

quotationstotal costvalue for moneyvendor performance

The lesson

Request written quotations for the same specification from several suppliers, following the organisation's thresholds.

Compare total cost — unit price, delivery and other charges — and also delivery time, quality and reliability. The lowest price is not always best value.

Record vendor performance: on-time delivery, quality and problems, and use it when choosing suppliers next time. Declare any conflict of interest.

Step by step

  1. Write the specification.
  2. Collect three quotations.
  3. Compare total cost and service.
  4. Recommend and record the decision.
Data and chart

Comparing three quotations for printing paper

Total cost, not unit price, decides which of three suppliers gives best value for 50 reams.

Quotations for 50 reams of A4 paper, SSP (illustrative)
SupplierPrice per reamDelivery chargeTotal costDelivery (days)
Supplier A9,50025,000500,0003
Supplier B9,00060,000510,0002
Supplier C9,8000490,00010
Total cost for 50 reams (SSP) Total cost: Supplier A 500,000, Supplier B 510,000, Supplier C 490,000 0150,000300,000450,000600,000Supplier ASupplier BSupplier C

What the data shows

Supplier B has the lowest unit price but the highest total, 50 × 9,000 + 60,000 = 510,000 SSP, because of its delivery charge.

Supplier C is cheapest in total at 490,000 SSP but takes 10 days; Supplier A costs 10,000 SSP more and delivers in 3.

Recommendation

If current stock covers more than 10 days of use, choose Supplier C and record the reason; if stock is low, Supplier A's faster delivery is worth the extra 10,000 SSP.

Practice activity

Compare the three quotations from the practical activity.

Expected result: A comparison with a justified recommendation.

Check your understanding

  1. Why compare total cost rather than unit price?

    Show answer

    Delivery and other charges change the real cost.

  2. Is the lowest price always best value?

    Show answer

    No, delivery time, quality and reliability also matter.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.