Free course · Lesson 1 of 5
Orientation & Professional Behavior
An internship is different from a classroom course — you are joining a real workplace, and how you carry yourself matters as much as technical skill. This module sets expectations before you begin.
- Punctuality & reliability: Arrive on time, communicate promptly if you'll be late or absent, and follow through on commitments.
- Workplace etiquette: Professional greetings, appropriate dress for the environment, respectful communication with supervisors and colleagues at every level.
- Following instructions: Ask clarifying questions before starting a task rather than guessing, and confirm understanding of priorities.
- Confidentiality: Respect that workplace information (client data, internal discussions) is not to be shared outside the organization.
Practical Skill: Write a short personal "professional conduct commitment" covering punctuality, communication, and confidentiality that you can refer back to throughout your placement.
=== INTERNSHIP ORIENTATION CHECKLIST === [ ] Know your supervisor's name and how to reach them[ ] Know your official start/end time and break schedule[ ] Know the dress code for your workplace[ ] Know who to contact if you'll be late or absent[ ] Understand what information is confidential[ ] Have a notebook or document ready to record tasks and questions each day[ ] Know where to find your workplace's basic policies (safety, IT use, communication expectations)
Free self-study lesson — no certificate. For the full instructor-led program, see registration options.