Internship Training · Career level

Career level · Module 1 of 4 · 12 guided hours

Professional Conduct and Workplace Orientation

Understand what host organisations expect from interns: conduct, confidentiality, safety and working well with a supervisor.

Learning objectives

  • Describe the professional behaviour expected in a host organisation
  • Handle confidential information and personal data correctly
  • Agree expectations and feedback routines with a supervisor

Topics

  • Punctuality, dress and workplace etiquette
  • Confidentiality and data protection
  • Health and safety at work
  • The supervisor relationship

Lessons

  1. Lesson 1 Workplace Expectations and Professional Behaviour

    Learn the unwritten rules of a workplace and how to make a strong first impression.

    punctualityprofessional etiquettefirst impressionsorganisational culture

  2. Lesson 2 Confidentiality, Safety and Data Protection at Work

    Protect the people and information you work with, and stay safe on site.

    confidentialitypersonal dataneed to knowworkplace safety

  3. Lesson 3 Working with a Supervisor

    Build a productive relationship with your supervisor through clear expectations and regular feedback.

    supervisorlearning agreementfeedbackcheck-in

Practical activity

In a simulated first week, follow workplace rules, protect confidential data in three scenarios and hold a check-in with a supervisor played by the instructor.

Expected outcomes

  • A first-week plan
  • Correct confidentiality decisions
  • A learning agreement

Assessment

Observed role-play and written scenario responses, assessed against a professional-conduct checklist.

Free taster lesson Orientation & Professional Behavior Read a free self-study lesson on this topic in the Free Course Library.

Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.