Business Communication & Digital Workplace

Level 1 of 2

Beginner Level

Prerequisites

Basic reading and writing in English and everyday use of email and a smartphone.

Duration

4 weeks · 52 guided hours · 5 modules. Taught live by an instructor — online or in person.

By the end of this level you can

  • Write clear, professional emails in plain language
  • Listen actively, give feedback and handle disagreements
  • Take part in online meetings and give a short talk
  • Behave professionally and communicate with confidence
  • Use email, video meeting and slide tools effectively

Modules

  1. 1Module 1 · 10 h · 3 lessons · free taster lessonProfessional Email and Presentations
  2. 2Module 2 · 11 h · 3 lessons · free taster lessonWorkplace Communication and Teamwork
  3. 3Module 3 · 10 h · 3 lessons · free taster lessonOnline Meetings and Public Speaking
  4. 4Module 4 · 11 h · 3 lessons · free taster lessonProfessional Behaviour and Confidence
  5. 5Module 5 · 10 h · 3 lessons · free taster lessonDigital Workplace Tools
  6. Free course quizQuick Quiz — Business Communication Basics

Beginner level project

Professional Communication Portfolio

Build a portfolio showing everyday workplace communication: three professional emails, a feedback conversation plan, notes from an online meeting you helped run, and a recorded three-minute talk with slides.

Deliverables

  • Three professional emails for different purposes
  • A feedback conversation plan and reflection
  • An agenda and summary from an online meeting
  • A three-minute talk recording with up to five slides

Assessed on

  • Writing is clear, concise and appropriate for the reader
  • Feedback and disagreement are handled respectfully
  • Meeting materials are organised and actionable
  • The talk is structured, audible and confident

All levels are taught live by an instructor — online or in person — see registration options.