Intermediate level · Module 6: Presentation and Stakeholder Briefing Project · Lesson 3 of 3
Handling Questions and Project Completion
Answer tough questions calmly and finish the level project.
In this lesson you will
- Use Q&A techniques
- Complete the Stakeholder Briefing
Key concepts
listening to the questionshort answersbridginghonesty
The lesson
Listen to the full question, pause, answer briefly and check that you answered it.
If you do not know, say so and promise to follow up; never guess.
Present the full briefing to the panel and reflect on feedback.
Step by step
- List likely questions.
- Practise short answers.
- Present to the panel.
- Reflect.
Practice activity
Complete and present the Stakeholder Briefing and Presentation.
Expected result: A persuasive presentation that meets the criteria.
Check your understanding
-
What should you do if you do not know an answer?
Show answer
Say so and promise to follow up.
-
Why pause before answering?
Show answer
To understand the question and stay calm.
Taught live by an instructor — online or in person. Free course lessons are for self-study and do not lead to a certificate — see registration options.